AQ 2010

AQ 2010

We are pleased to advise you that all phases of the annual AQ Review for 2009 have been successfully delivered.

Actual AQ calculations were presented at the AQ Operational Review Group Meeting held on 12th November 2009 and the meeting minutes are now available on the website.

Trial Calculation for AQ Review 2010 has now completed and plans are being produced for AQ Review 2010. We will continue to keep you updated throughout AQ Review 2010.

We would like to take this opportunity to thank you for your continued support and co-operation during the challenges faced by the annual AQ review. Please cascade this message to your teams where appropriate.

COMMUNICATION FROM BRITISH GAS BUSINESS DATED 3rd MARCH 2010

COMMUNICATION FROM BRITISH GAS BUSINESS

We have identified a small number of non domestic meter exchange (ONJOB) and update (ONUPD) files, sent to xoserve between 07/10/09 and 08/10/09 included some corrupted data. Some large and small supply points have been affected.

We have initiated action to correct any inaccurate data that has been subsequently stored on xoserve systems. However until all data is successfully corrected a small number of affected sites that change supplier may contain incorrect metering data that may affect the AQ calculation.

All Meter Points will be included in the 2010 AQ review process as normal and will be subjected to any reduction derived from the new WAALP formula.

We are working together with xoserve to ensure that wherever possible any erroneous AQ calculations will be investigated.

If you wish to discuss this issue in further detail please contact Nicky James at nicky.james@centrica.co.uk