Customer Relationship Management (CRM)

AIM To be recognised as an industry leader having a reputation for providing excellent customer service. David Addison Customer Relationship Manager

ROLE OF THE TEAM
- To provide an interface between shippers and xoserve operations.
- The management of customer satisfaction and feedback.
- Actively continue to develop partnerships with individual shippers via the following forums :

• Operational Meetings
• Executive Visits
• Attendance at Industry Forums

Any Questions?
If you have any questions for Customer Relationship Management please submit a CRM question/enquiry.