ConQuest

Key Team Contacts


Service Delivery Customer Teams

For advice on SPA processes, ConQuest queries, report provision and general xoserve issues, please see table below for further information.

WHO FOR WHEN HOW
D8ta Centre Gas Shippers & Suppliers To request information stored on xoserve's Sites and Meters system. Telephone:0845 601 3048 (Please note that in order to access this service a valid password will be required. If you are unsure of what the valid password is, please consult your User Pays Champion).

E-Mail : xoserve.datacentreservices@xoserve.com
Internet Self Service: https://iad.xoserve.info
Customer & Contact Management Gas Shippers & suppliers

Gas Distribution Networks
To challenge the validity of the information stored on xoserve's Sites & Meters system.

If you have an enquiry relating to a query response, please use the contact numbers provided at the end of the ConQuest Contact resolution text.
Internet:

Shippers:
https://conquest.xoserve.info


Networks:
http://conquest

Xoserve Service Desk Gas Shippers For help and assistance with issues relating to:

Problems with accessing IAD.
Problems with accessing ConQuest web.
Problems with SPA file rejections.
Requests for copies of SPA files.
Telephone: 0845 600 0506
Shipper Agreed Reads Shippers When submitting alternative, agreed, supply point transfer meter readings. Refer to User Pays - Shipper Agreed Reads
All other enquiries Access to all Any enquiry relating to xoserve and its services Submit General Enquiry