Welcome

How to Contact Us

The Customer and Communications are the central point of contact for xoserve. In order to facilitate the speediest response to your enquiry please view the following FAQs. If this information does not provide you with an answer please use the information/form at the bottom of the page to submit an enquiry to the team.

• I'm a shipper...How do I report a problem with an xoserve systems?
    You should report the problem via the IS Service Centre Helpline on 08705 216 121.
• I'm a shipper...How do I obtain information regarding a Meter Point Reference?
    Contact our D8ta Centre (Gas Shippers Search Line)
• I'm a consumer...Who should I contact with an enquiry regarding my supply of gas (or related invoice) to my home?
    You should contact the company who you receive your gas bills from directly.
• I haven't been able to resolve my query using the information above?
    Either Provide as much information as possible and submit a General Enquiry
     OR    Contact us (see below for details)

Customer And Communications Team
  xoserve Limited,  31 Homer Road, Solihull, West Midlands, B91 3LT
   Fax: 0121-623-2782

Where are we located and how to find us